News - Investor Relations
CEO Joep van Beurden: "The business climate in 2021 was tough, but for different reasons than in 2020 when the COVID pandemic first struck. In short, we moved from a crisis of demand to a crisis of supply. Shortages in many of our raw materials such as semiconductors, steel, certain plastics and even labor put serious pressure on our customers, our production flexibility, and our people."
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