Remote Service Systems
with IXagent

Remote maintenance and troubleshooting over long distances are only possible with a secure remote connection over the Internet. The central component of the Kuhnke remote service system is the IXplatform of our system partner IXON in Overloon, The Netherlands. The IXplatform is a powerful Industrial Internet of Things platform (Industrial IoT) and connects the control in the machine secure with one of the world-wide distributed data servers. The application on the data servers is web-based and can be accessed with any browser from your PC, smartphone or tablet. The VPN connection provides a secure remote connection for monitoring, programming or troubleshooting on the machine control. The IXrouter is a combined Industrial VPN Router and IoT-Edge Gateway and connects your machine controller, HMI, robots and all other industrial devices in your machine. Once the IXrouter has access to the Internet, it registers in the IXON Cloud and you get direct access to remote and IIoT functions for fast service and advanced data analysis.

• Remote connection for monitoring, programming or troubleshooting
• Secure VPN connection to controllers / PLCs
• Web-based parameterisation and visualisation