Kendrion Worldwide

Division Industrial

Division Automotive

Kendrion N.V.

Kendrion N.V. is a public limited liability company incorporated under the laws of the Netherlands, with its registered office in Zeist.

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Kendrion Group Services

Passenger Cars


Quality has a big influence on Kendrion Automotive. Despite its very high level, Kendrion Automotive continually optimizes its processes in order not only to ensure the quality, but also to improve the current standards.

Vision, mission and aims of our quality assurance

The vision for the success of Kendrion Automotive is "Consistent quality and process orientation". Therefrom we have developed our mission "Error avoidance instead of error correction".

Their implementation includes the following objectives:

  • Clear processes and responsibilities along the entire process chain
  • Process competence among all employees
  • Future-oriented products and service ranges
  • Simplification and acceleration of the processes
  • Products and services meet the expectations and requirements of our customers
  • Continuous improvement of business processes

Key figures of our quality assurance

Our qualified staffs, who are motivated by personal responsibility, openness and trust in the company, form the basis for the achievement of our high quality standards.

We also ensure the high quality level of our suppliers and engage certified, accredited subcontractors.

Our quality management system provides regular investigation of current customer demands and the applicable legal and normative requirements and is therefore coordinated with them.

Since only faultless monitoring and measuring devices ensure a proper measurement, we take our responsibility regarding procurement, approval and monitoring of these funds very seriously. To avoid that defective products are inadvertently processed or delivered to the customer, identifications, control measures, responsibilities and authorities are clearly defined in a handling instruction.

The assurance and continuously improvement of the quality of offered services and products will be achieved for example by the interaction between the use of controlled procedures and work instructions with fast and targeted exchange of information.

Automotive Core Tools

Automotive Core Tools are used as planning tools to ensure a problem-free and uninterrupted supply to our customers.


1. Advanced Product Quality Planning (APQP) is a project management approach for the development of new products and processes as well as the selection and qualification of the necessary manufacturing and testing facilities. In conjunction with the maturity level assurance it forms the basis for the application of further Core Tools.

2. In the Failure Mode and Effects Analysis (FMEA) process and development risks are systematically examined so constructive deficiencies and potential production failures can be detected.

3. With the Measurement System Analysis (MSA) we examine in advance whether new measurement systems and test processes are suitable for the respective application.

4. Products and processes have to meet all requirements for series production. For this, there are standardized procedures for the acceptance of production samples and for the release of production processes and products.

5. Results of processes can be graphically displayed and analyzed by Statistic Process Control (SPC).

6. 8-D is a problem-solving process, which consists of 8 steps (disciplines).This process doesn’t just improve the failures, which were once made, but also the potential threatened procedures.

Internal audits

Internal audits are conducted regularly to evaluate the quality and environmental management system (QEM system). This results in corrective and preventive action to ensure a continuous development of our QEM system.

We evaluate periodically (at least annually) the effectiveness of the quality and environmental management system and the achievement of specified quality and environmental aims through a management review.

Result of the management review are information and measures concerning:

  • Improvement of the effectiveness of the QEM system and its processes
  • Improvement of products related to customer requirements
  • Needs of resources


The permanent implementation of these objectives is the key to our success.
The general structure of the quality management systems is orientated on the ISO / TS 16949 and takes into account the requirements of DIN EN ISO 14001 certification.

In addition, we are working on the introduction of an energy management system according to ISO 50001, whose implementation will be completed by the end of 2016.

Learn more about our certificates.